Mail App Crashes On Mac

Apple Mail Crashes On Launch
Mail App Crashes On Mac Pc
App Crashes Windows 10

Is Outlook not working correctly? This article explains how you can fix when you have Outlook mail issues on your Mac. More specifically, Outlook may randomly crash or freeze when you want to check your email. Another similar issue is that Outlook may become too slow to respond on your Mac. Some users have also stated that they were unable to launch the software. Several factors may result in these types of performance problems.

If you are having a similar problem, here is how you can troubleshoot:

See also: Mac Mail App Opens Itself Randomly, Fix

Zoho Mail Desktop App for Windows, Mac, and Linux. Zoho Mail desktop lite client is available for your PCs. Get the comfort of the webmail features and enhancements right in your desktop, without the distractions that come with it. Download Zoho Mail for Windows, Mac, and Linux right here. Enable junk mail filtering. Turn Mail’s junk mail filter on or off. If your email account filters junk mail on the mail server, messages might be moved to the Junk mailbox even when this option isn’t selected. Mark as junk mail, but leave it in my Inbox. Highlight junk mail. When an app crashes on your Mac, it automatically generates a crash report. You’ll see this appear after the crash with a warning dialog saying “App has quit unexpectedly.” That crash report is available to read immediately in that window by clicking the “Report ” button. The crash report can also be found in the Console app.

Outlook not working?

Please try each step below one at a time. Make sure to check your Mac after each step to see if Outlook starts working again.

1. Restart your Mac. You can restart your Mac by going to the Apple menu > Restart.

2. Make sure that both macOS and Outlook are up to date.

Update your Mac: Go to System Preferences and click Software Update. If your Mac version is macOS High Sierra or earlier, then go to the App Store app to update the software on your Mac.
Update Outlook on Mac: Open Microsoft Word, Excel, or another Microsoft Office application, and then click Help > Check for Updates. AutoUpdate will check for updates. And click Update if there are updates available. If you downloaded Outlook from the Mac App Store, then open the App Store app to update it. Updating Outlook will also fix if you are seeing the “You can’t use this version of the application “Microsoft Outlook” with this version of macOS“ error message.

After updating, restart your Mac.

3. Follow the steps below. Following these steps will disable the preview feature for encrypted email which is known to cause Outlook to freeze. Here is how:

Apple Mail Crashes On Launch

Quit Outlook (Outlook > Quit Outlook).
Open the Terminal (Applications / Utilities or you can use Spotlight to open the Terminal app).
Enter the following command and hit enter:

Now enter the following command and press enter:

Close Terminal.
Restart your Mac.
Open Outlook and test.

4. Are you using add-ins in Outlook such as WebEx, Mendeley, EndNote, Zotero, Grammarly, Boomerang, etc? Outdated third-party add-ins may cause these types of issues. It is very essential that you have the latest updates for your add-ins.

5– If you are still having issues with Mac Outlook, then let’s try the following: Following the steps below will help you identify if you have a Profile issue. We will use the Outlook Profile Manager.app and create a new profile. Then we will set this profile as default. If you can open Outlook without an issue, this means that your old profile corrupted and needs to be repaired. Here is how:

Open the Applications folder.
Right-click (or control-click) Microsoft Outlook and click Show Package Contents.
Go to Contents > SharedSupport, and Outlook Profile Manager.
Create a new profile by clicking the Create a new profile (+) button.
Enter a new name for the new profile.
Select this new profile and click the tools/gears icon (Set the default profile) and click Set as Default.
Quit Outlook (Outlook > Quit Outlook) and then re-open Outlook.

Now test Outlook. Does your problem occur or not? If it is now working, this means that your original profile file needs to be repaired. If this is the case, here is how you can repair it:

Change the profile to the original (follow the steps above).
Go to FinderClick Go and Go to Folder and Enter:

Click Go.
And find and drag the Outlook.sqllite to your desktop.
Open Outlook, Outlook will say “there is a problem and Outlook needs to rebuild”, and then follow the onscreen instructions.

See also: How To Turn Off Split Screen In Mail

As Mac OS X users, we have something to be happy about when it comes to app crashes and freezes: rarity. Typically you can work on your Mac for hours at a time without a single issue. However, a crashing app certainly can happen, leading to lost productivity, time and, worst of all, lost work. Fortunately, there are several steps you can take to recover from a crashed app, as well as prevent the issue in the first place.

How to fix a crashing app after the macOS upgrade

App crashes after the the macOS update is more than a common problem. Some apps freeze or malfunction, some won’t launch, some show no signs of life whatsoever. Why it happens? The most probable reason is that the app is simply not ready for the latest macOS Catalina. Something in its depth turned out to be incompatible with the new macOS.

Now, what can you do to fix an app crashing? Three things.

First, see if you have the latest version of the app by clicking on its name it the top menu and choosing Check for updates.
Second, visit developer’s website (or App Store page) and see if they’ve issued a statement about Catalina compatibility.
Finally, some crashed apps on macOS Catalina can be fixed by running maintenance scripts. Download CleanMyMac X, launch it, find Maintenance tab and run the scripts.

What happens when an app craches: under the hood

Now let's go deeper into the nature of crashed apps, but first, let’s identify the difference between a crashed macOS app and a frozen one. While these terms are often used interchangeably, there is a notable difference.

Crash

A crash happens when a piece of software stops working altogether, and then closes on its own. In other words, the app quits when you did not tell it to. When this happens, you'll typically see a message noting that the application has 'unexpectedly quit” just as its windows disappears. It’s pretty frustrating — especially if you end up losing all your work.

Freeze

A freeze is when software stops functioning, but continues to run. You can still see its windows, and its Dock icon still indicates that it’s running. However, no amount of clicking or tabbing around will do anything. A frozen app doesn’t quit like a crashed app does, it simply becomes unresponsive. Often no error messages accompany the freeze. Again, it’s a frustrating experience (if you want to know how to deal with it, check out this post on how to fix frozen apps).

When software freezes, you force it to quit, so that you can re-launch and hopefully get on with your work. With crashes, meanwhile, the problem is the app quitting on its own. In this article, I’ll discuss recovering from app crashes, as well as steps that help prevent them in the first place. Let’s get started.

What to do when a Mac OS X app crashes

The good news here is that a crashed app rarely brings down your entire Mac, as the trouble is restricted to that particular piece of software. That means we have a chance to recover. Let’s start with the simplest solutions.

First, just relaunch the app. When an app crashes, you’ll typically see a dialog box that says the software “unexpectedly quit” and you’ll have several options to deal with it, including “Relaunch”. Give that a click and cross your fingers that the crash doesn’t happen again. Oftentimes, you’re good from there. If not…

Try restarting your Mac. “Turn if off and back on again” is almost a punchline at this point, but it usually works. Shut down, restart and try again. Very often this simple task will set things right. If not, it’s time to try something just a little more involved.

Reinstall the app. Deleting the misbehaving app and grabbing a new copy gives you a fresh version to work with. That is, if you delete all of the app’s related files.

See, when you drag an app to the Trash, you aren’t deleting everything. Some leftover parts remain, and if the troublemaker is among them, your problem could persist. It’s a waste of time to delete an app via drag-and-drop, reinstall and then have it crash again. To make things right, you need to get rid of the app’s bits and pieces before you reinstall it, and this is where software like CleanMyMac X comes in handy.

An app that’s simply dragged to the Trash leaves behind a pile of associated files that you don’t see, like caches, preferences (often the culprit in crash-y apps), saved states, and more. You might not even know they’re there, but CleanMyMac X does. It’s smart enough to find the whole lot, safely remove them, and ensure that a newly installed app is just that: a complete fresh start.

In fact, you don’t even have to launch CleanMyMac X to thoroughly and safely delete an app. Simply right-click (or Control-click) the app’s icon and select “Uninstall with CleanMyMac” from Services in the resulting contextual menu. Easy!

Another wise move is to make sure there are no conflicts between the app and the Mac OS. When Apple pushes an update of its operating system to your Mac, that might interfere with your app’s performance, if the app or its add-ons are incompatible with this particular OS X version.

CleanMyMac can help you out here, too. Download it for free, go to its Uninstaller module and find the misbehaving app in the list. If you see a note that this app is incompatible with your system, it means you need to update the app, because your current version doesn’t work on the latest OS X.

How can you stay on top of aging apps? Apple makes it easy with software purchased through the Mac App Store. Simply launch the App Store app, go to the Updates tab, and you’ll see all available app updates. Find the one you need in the list, click the Update button, and you’ll get the latest version to your Mac. It’s a bit different with software acquired outside the App Store: you’ll have to visit the vendor’s website to see if there’s a new version available.

If nothing indicates that the troublemaker app is incompatible with your system, the problem could be with its add-ons or preferences. What you can do in this case is reset the app to its initial state. Again, go to the Uninstaller module in CleanMyMac X, select your app, and click Application Reset. CleanMyMac will make that app just the way it was when you first installed it.

What to do when an app crashes at launch

So far I’ve addressed what to do when an app crashes as you’re using it. But what about the frustrating scenario of an app going down as soon as you launch it? No warning, no dialog box, just a bounce or two in the Dock and that’s it. In this case, it’s time to repair disk permissions.

What’s does fixing permissions actually mean? Think of your Mac’s hard drive as a tree with many branches. The top level of your drive is the tree’s trunk, and the branches represent information about files and folders. These branches, or “nodes,” store information like the location of data and permission rules, among other things. Normal computer use changes this information, and can lead to a conflict or other issue that generates crashes and the inability to use your system. This is what a permission fix addresses.

To repair disk permissions (for OS X prior to El Captian), go to the Utilities in your Mac’s Applications folder and launch Disk Utility. Next, click First Aid. It’ll ask for confirmation and get to work, comparing existing permission files with defaults to find any conflicts.